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Tacit Knowledge Mapping

Volterra's Tacit Knowledge Mapping (TKM) contributes to improved strategic planning by providing a new way to represent and model informal knowledge held in an organisation. TKM enables you to create a coherent framework in which to consider your organisation’s competitive landscape and how it may change.

 

TKM provides a mechanism to identify the parameters which are of interest to managers. Based on complexity and network theory, TKM allows modelling of complex scenarios characterised by two key features:

• Qualitative information is more important or readily available than quantitative data

 

• Dynamic feedback loops exist, meaning that changes in one factor can generate large (and often counter-intuitive) impacts elsewhere

Typically, the existence of these features makes traditional analytic and forecasting techniques impractical. TKM, however, is specifically designed to handle qualitative information held tacitly by key decision makers such as senior executives and subject-matter experts. Interactions between factors, including both positive and negative feedback loops, are also built into the TKM models and weighted according to the strength of the influence of each factor on those to which it is linked.